Returns on Hazardous Materials
Due to Department of Transportation (DOT) regulations, we cannot accept returns on products classified as hazardous materials to our store or warehouse. No returns on any pool or spa chemicals purchased in-store or online. This policy ensures the safety and compliance of all shipping and handling procedures. If you have questions regarding your purchase or believe you have received a defective product, please contact our customer service team for assistance.
Online Return Policy Summary
Returns accepted within 30 days of receipt with some exceptions.
- Customers are responsible for return shipping costs.
- A 10% restocking fee applies to all returns.
- No returns on final sale items.
- No returns on pool or spa chemicals.
For more information or to review our complete return policy, visit https://shop.supremespapool.com/policies/refund-policy